Shipping + Returns

Forest Hill Candles accepts payment using the secure services of Paypal. All prices are listed in British Pounds.

It is important to us that our customers are happy with our products and we will always ensure to find a quick and easy solution if a problem may arise. 

Forest Hill Candles does not provide warranties of any kind on any of its products. The products on this website are handmade and may have minor imperfections which are an unavoidable consequence of their handmade nature. If you have any queries in relation to a specific piece listed for sale on this website which may have imperfections, please contact us for further information at

Forest Hill Candles products are handmade one of a kind pieces and we cannot offer refunds on purchases if you change your mind. If there is a quality issue please send us an image and description of the issue and we will endeavour to find the best solution. 

Forest Hill Candles offer shipping within the United Kingdom and most countries in Europe. We cannot take any responsibility for any breakage during transport. 



Signature Scents - up to 1 week

Bespoke Fragrances - up to 4 weeks (including 1-2 testers)


Any participation in this site will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this site. 

Forest Hill Candles reserves the right to update the terms and conditions set out herein without notice.